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UtahID Authenticator

Setting up an account to use UtahID Authenticator

Prerequisite note: The UtahID Authenticator App will need to be installed on your device. You can install the app now or instruction will be provided later.

  1. Login - ​Go to https://id.utah.gov​ and login to UtahID.
  1. Select the Security​ link on the left, ​scroll down​ to the Multi-Factor section​

Note: If you already have a factor added, go to step 5

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  1. Click Add new factor

You will be automatically signed out so the registration of a new factor can happen when you sign in again.

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  1. Click Continue
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  1. Your session restarts and you are again prompted to ​login to UtahID​
  1. Select Push to register UtahID Authenticator MFA option.
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  1. The UtahID Authenticator app must be installed on your device before you can continue to the MFA registration. If the app is installed, proceed to Step 7: if it is not installed, install the app now.

    App installation:

    Click appropriate link for instructions:
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On your Mobile device open App Store (iPhone, iPad, etc) or Play Store (Android) and search: UtahID Authenticator application and install.

Answer allow notifications and allow access to camera

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  1. Click Begin Registration
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  1. Scan the QR code on your screen with your UtahID Mobile App that is on your device. Note: Apple users click the + in the upper lefthand corner of your mobile device
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Apple Example

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Android Example

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After you scan the QR code you will be redirected to Profile/Account Information.

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  1. Click on security and then multi factor There will be ten OTP recovery codes automatically generated to be used as a one time use at a later time.
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  1. Click on back and you will return to the user Profile/Account Information screen. The next time you log in you will get a push notification on your mobile device. Accept this notification and then you will be logged into self service.

Apple Example

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Android Example

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Registration is now complete. You will be required to use the UtahID Authenticator app for all future logins.